Our goal is to create an environment where it is comfortable and welcoming for clients and patients, while allowing the doctors and staff to practice the best medicine possible. To that end, we decided to make the hospital open and dedicate more space to all of the elements than most hospitals. District Veterinary Hospitals do not look like a hospital – no one wants to go to the hospital – so we modeled our waiting rooms after a modern living room and our exam rooms after a seating area – all while using warm colors and surfaces. This maximizes comfort for patients, owners and staff. In Brookland, where possible, the original 1938 pressed-tin ceilings were maintained and warm wood tones were utilized in Eastern Market. There is greenery. There are rocks and interesting magazines. Kids have books and toys. The lighting is warm, the seating is soft and comfortable. We have left behind the cold sterile feel of yesterday’s veterinary hospital. There is a hospitality station with coffee and snacks – human and animal at both locations! You won’t want to leave.
Our exam rooms contain all needed medical supplies and have furniture more aligned with a comfortable living room than a traditional clinical space. Behind the scenes, the technology and equipment is state-of-the-art and include full surgical suites, dental suites, treatment areas, comfortable holding areas and staff offices. There are no hidden areas of our hospitals – there are large windows from the hallway into our treatment areas. We believe in being visible and not hiding behind closed doors. A self-service washing station, called THE TUB, is present in Brookland. Why clog your drain at home or get your bathroom messy? We are ready for your pup! A central vacuum (one of the greatest inventions of all time) has been installed on both hospitals. The facilities have been built to exceed all American Animal Hospital Association (AAHA) requirements and are both AAHA certified.
Take a tour of Brookland with Brian!
And Eastern Market!